Age Verification Policy

Age Verification Policy

1. Purpose

Backstage Infusions LLC d/b/a Molten Smoky Colas ("Molten," "we," "us," or "our") is committed to the responsible marketing, sale, and consumption of its products. Because certain products offered by Molten are intended exclusively for adults twenty-one (21) years of age or older, we maintain age-verification procedures designed to prevent underage purchases and to ensure compliance with applicable laws and regulations.

2. Compliance with Applicable Laws

Molten complies with all applicable federal, state, and local laws governing the sale of age-restricted products. As part of that commitment, we reserve the right to verify the age and identity of any customer before approving, processing, fulfilling, or delivering an order.

The purchase, attempted purchase, or receipt of age-restricted products by individuals under twenty-one (21) years of age is strictly prohibited. Molten may take any reasonable measures necessary to verify eligibility and prevent unlawful sales.

3. Age Verification Procedures

To support responsible sales practices and prevent underage access to our products, Molten may utilize one or more age-verification methods, including:

  • Requiring presentation of a valid government-issued photo identification at the time of purchase, delivery, or pickup, where applicable;
  • Conducting identity and age verification through approved third-party verification providers for online transactions;
  • Comparing customer-provided information against commercially available verification databases;
  • Requesting additional documentation or information when age or identity cannot be adequately verified; and
  • Reviewing transactions for signs of fraud, misuse, or other suspicious activity.

Any order that cannot be verified, contains inconsistent information, appears fraudulent, or otherwise raises compliance concerns may be delayed, canceled, or refused at Molten's sole discretion.

Molten strictly prohibits individuals under the age of twenty-one (21) from purchasing, attempting to purchase, receiving, or otherwise obtaining products through our website or sales channels.

4. Right to Refuse Service

Molten reserves the right to refuse, cancel, suspend, or restrict any transaction, order, account, or service if we reasonably believe that:

  • The customer has failed to provide satisfactory proof of age or identity;
  • The identification provided is fraudulent, altered, expired, stolen, or otherwise invalid;
  • The purchase is being made on behalf of an underage individual (commonly referred to as "straw purchasing");
  • Verification procedures have not been completed successfully;
  • The customer refuses to cooperate with reasonable verification requests; or
  • The transaction otherwise presents legal, regulatory, compliance, or fraud-related concerns.

5. Privacy and Data Security

Age-verification information is collected, processed, stored, and protected in accordance with applicable privacy and data protection laws. Molten and any authorized third-party verification providers use customer information solely for legitimate business purposes, including identity verification, fraud prevention, regulatory compliance, and order fulfillment.

Where applicable, Molten endeavors to comply with privacy frameworks including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. Information collected during the verification process is handled using commercially reasonable safeguards designed to protect against unauthorized access, disclosure, misuse, or alteration.

Molten does not sell personal verification information and limits access to such information to personnel, service providers, and partners with a legitimate business need and appropriate confidentiality obligations.

6. Policy Changes

Molten may revise or update this Age Verification Policy from time to time to reflect changes in applicable laws, regulatory guidance, industry practices, technology, or company operations. Any modifications will become effective upon posting to our website unless otherwise specified.

Your continued use of our website, services, or products following the publication of an updated policy constitutes your acknowledgment and acceptance of the revised version. We encourage users to periodically review this policy for updates.

Questions and Contact Information

If you have questions regarding this Age Verification Policy or our age-verification procedures, please contact:

Backstage Infusions LLC d/b/a Molten Smoky Colas
1256 Capitol Dr.
Pewaukee, WI 53072
Email: info@drinkmolten.com
Phone: (262) 235-0659
Website: drinkmolten.com